Tata DOCOMO comes up with a new service called 24×7 Live Chat Customer Service for their postpaid and prepaid subscribers. This service allows users to query their doubts, requests and even they can post their complaints through this 24×7 Live Chat Customer Service.
“This is just an initiative and this kind of service is first in the Telecom industry so it will reach people more easily and helps people to get the most of it as soon as possible” said
Gurinder Singh, Head of Marketing TATA DOCOMO on its launch.
This is a new initiative taken in the Telecom industry to make all its service digitalized. If you are interested in getting this new service then just log on to www.tatadocomo.com and select “Customer-Care Section” from “Dive-In” and in the Chat Service you have to fill a form for subscribing to this Live Chat Customer Service.

